Friday, 10 June 2016
Alton Towers amputee ‘told “Start walking” by Virgin Trains staff after being refused disability help’
A woman who lost her right leg when The Smiler rollercoaster crashed at Alton Towers last year was allegedly told to ‘start walking’ by train staff after they refused her disability help.
Vicky Balch, 20, was badly injured when the rollercoaster collided with an empty carriage at the theme park. She later had to have her leg amputated.
Vicky took to Twitter today to say that she had not been given any assistance from staff at Euston station despite booking help in advance.
‘Booked assistance yday [sic] was refused help after waiting 20 minutes, happens every time i go to Euston station,’ she wrote.